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Monthly Membership Retention Rate

Current(2023.06.31)
84%
Korean Desc
회원권 월 재결제율

Strategy

- Optimize pricing plan - Customer relationship management
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Monthly Plan

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Retention by Cohorts
Name
Average Subscription Length
Month 1
Month 2
Month 3
Month 4
Month 5
Month 6
Month 7
Month 8
M1 -> M2 Retention
M2 -> M3 Retention (1)
M3 -> M4 Retention
M4 -> M5 Retention
M5 -> M6 Retention
M6 -> M7 Retention
M7 -> M8 Retention
3.2655000000000003
65.31%
48.98%
38.78%
26.53%
24.49%
22.45%
0
0
75%
79%
68%
92%
92%
0%
0%
4.270249999999999
58.9%
49.32%
39.73%
34.25%
26.03%
0
0
0
84%
81%
86%
76%
0%
0%
0%
2.3929500000000004
68.37%
40.82%
38.78%
30.61%
0
0
0
0
60%
95%
79%
0%
0%
0%
0%
9.06748571428572
59.32%
55.08%
38.98%
0
0
0
0
0
93%
71%
0%
0%
0%
0%
0%
3.5133333333333336
68%
52%
0
0
0
0
0
0
76%
0%
0%
0%
0%
0%
0%
1.0088
0.44%
0
0
0
0
0
0
0
0%
0%
0%
0%
0%
0%
0%
AVERAGE3.661939455782286
AVERAGE53.597142857143%

Retention by Cohort

SET @cohort_start_date = '2022-11-01'; SET @cohort_end_date = '2022-12-01'; SET @target_start_date = '2023-06-01'; SET @target_end_date = '2023-07-01'; SELECT cohort_customers_count, retained_count, retained_count / cohort_customers_count AS retention_rate FROM ( SELECT (SELECT COUNT(DISTINCT user_id) FROM payment WHERE payment_gateway = 'payple' AND payment_key NOT LIKE '%recurring%' AND amount_remaining > 0 AND amount_remaining != 3900 AND amount_remaining != 9900 AND start_date >= @cohort_start_date AND start_date < @cohort_end_date AND DATEDIFF(end_date, start_date) < 32) AS cohort_customers_count, (SELECT COUNT(DISTINCT payment.user_id) FROM payment INNER JOIN ( SELECT DISTINCT user_id FROM payment WHERE payment_gateway = 'payple' AND payment_key NOT LIKE '%recurring%' AND amount_remaining > 0 AND amount_remaining != 3900 AND amount_remaining != 9900 AND start_date >= @cohort_start_date AND start_date < @cohort_end_date AND DATEDIFF(end_date, start_date) < 32 ) AS cohort_customers ON payment.user_id = cohort_customers.user_id WHERE payment_gateway = 'payple' AND payment_key LIKE '%recurring%' AND amount_remaining > 0 AND start_date >= @target_start_date AND start_date < @target_end_date AND DATEDIFF(end_date, start_date) < 32) AS retained_count ) AS data
SQL
복사

Yearly Plan

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Name
Year 1
AVERAGE44.2675%

Retention by Cohort

SET @cohort_start_date = '2022-06-01'; SET @cohort_end_date = '2022-07-01'; SELECT cohort_customers_count, retained_count, retained_count / cohort_customers_count AS retention_rate FROM ( SELECT (SELECT COUNT(DISTINCT user_id) FROM payment WHERE payment_gateway = 'payple' AND payment_key NOT LIKE '%recurring%' AND amount_remaining > 0 AND amount_remaining != 3900 AND amount_remaining != 9900 AND start_date >= @cohort_start_date AND start_date < @cohort_end_date AND DATEDIFF(end_date, start_date) > 364) AS cohort_customers_count, (SELECT COUNT(DISTINCT payment.user_id) FROM payment INNER JOIN ( SELECT DISTINCT user_id FROM payment WHERE payment_gateway = 'payple' AND payment_key NOT LIKE '%recurring%' AND amount_remaining > 0 AND amount_remaining != 3900 AND amount_remaining != 9900 AND start_date >= @cohort_start_date AND start_date < @cohort_end_date AND DATEDIFF(end_date, start_date) > 364 ) AS cohort_customers ON payment.user_id = cohort_customers.user_id WHERE payment_gateway = 'payple' AND payment_key LIKE '%recurring%' AND amount_remaining > 0 AND start_date >= DATE_ADD(@cohort_start_date, INTERVAL 1 YEAR) AND start_date < DATE_ADD(@cohort_end_date, INTERVAL 1 YEAR) AND DATEDIFF(end_date, start_date) > 364) AS retained_count ) AS data
SQL
복사

Average Subscription Length

Average Subscription Length=(Churn Rate_M11)+((1Churn Rate_M1)(1+(1/Churn Rate_afterM1)))Average\ Subscription\ Length = \\(Churn\ Rate\_M1 * 1)\\ + ((1 - Churn\ Rate\_M1) * (1 + (1 / Churn\ Rate\_afterM1)))
0.5484 0.6531 0.589 0.6837000000000001 0.5932 0.68